Here are 10 Valuable Take-Aways from Setting the Table
Setting the Table by Danny Meyer provides lots of value for business leaders. I ranked Setting the Table: The Transforming Power of Hospitality in Business five stars based on the value alone. The reader should be apprised that the book is written as a memoir of Mr. Meyer's experience in the restaurant business.
As a business leader you should study excellence in your industry and outside of your industry and there are numerous take-aways in Setting the Table that can be applied to any business. Here are ten excellent points I took away from Mr. Meyer's book.
1. The Excellence Reflex - "A natural reaction to fix something that isn't right, or to improve something that could be better." The excellent reflex is a natural reaction that some people have and cannot be taught. ... Read More
An amazing book
Danny Meyer is now one of my new heroes. I'm at a point where I will be opening a new restaurant in the coming year and I plan to buy a copy of Setting the Table for all of my employees and all of my investors. I can't wait to have the time to visit all his restaurants one by one. Setting the Table: The Transforming Power of Hospitality in Business or cd should be required listening or reading for anyone going into the restaurant business. Thanks for stocking this amazing informative book.
All the best,
Danny Quinn
Beginning restaurateurs, this you must read
The restaurant business begins with a vision well founded on food knowledge. Having had great and many good meals helps. But the lessons of Setting the Table: The Transforming Power of Hospitality in Business are many: the best is his order of priorities....first the employees, then the customers, then the suppliers and last the investors. Brilliant.
THE book for anyone dealing with customers
One of the best business books I've ever read. Danny really "gets it" as far as treating his employees and customers like family and VERY important people. THIS is why he is so successful with the top restaurants in NYC. A MUST read for anyone in sales or who deals with customers and employees on a daily basis
Hospitality defined!
A great book that describes how to create customers for life, with "enlightened hospitality", creating an outstanding customer experience, based on a dialog with the customer. As he puts it "picking up the rocks" (to find the info) and "connecting the dots", a process that could and should be copied for every business.
His passion for food comes across the written page, its contagious.
I'm not a wine drinker but his passion made me want to give it a try.
I never been to one of his restaurants but I now see a trip to New York to visit his restaurants.
Highly recommended not only for restaurateurs, but for every business that has contact with customers.
