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Disappointed
When I first purchased this product I was very satisfied. The quality was much better than the old Walgreen's humidifiers I used in the past. It was quiet and didn't get mold in it. After using about 6 times, the spinning wheel starting making the LOUDEST noise & nothing would stop it. I didn't have the receipt & it'd been past 60 days so I couldn't return it. (I only use this when I am ill therefore I'd had it over a year). I looked at the website & called the customer service line & was unable to fix it. It does come w/a 2 year manufacturers warrenty but by time you pay for shipping/time/etc, its not worth the hassel. I had to throw it away. In the end, I would NOT purchase this product again. honestly It arrived much sooner than stated so that was a bonus. Everything was fantastic. Really helpfull IF YOU CLEAN IT CORRETLY I had this for a year and loved it. Both of my children got sick and it helped them a lot. The vapor from vicks really smouth there cough and nasal congestion. The trick is you NEED TO CLEAN IT EVERYDAY like every humidifier. If you don't you'll get your baby sicker. ALSO, it is really important to ask if your baby need a cool or a warm mist because this can also cause an aggravation of your child condition. Most children need cool mist but children with ashma or allergies shouldn't use cool mist. You need warm mist. Finaly the reason why I think it doesn't get more than 3 stars it's because it's not easy to clean. I accidently broke one piece and I can't find it anywhere so I have to buy another one. More of a Help than a Problem Our climate is normally humid, and we have had to put a towel underneath, it to protect any furniture. I would do this anyways, even if it didn't spit out water. The rooms in our house run medium to a large open space. We have not had the problem others have mentioned, of it pooling on the floor. Nor have we seen any of the white dust other reviews mention, either. I have, however, received the benefit, or rather, my children have, of this humidifier. Last year, my child had a bad cough. I had this brand humidifier and ran it 24/7. The pediatrician said it was good thing I had, otherwise, the cough could have become something more serious. This year, I have two in school. I have had the occasional need to run it, when one of them starts sniffling. There have been many times, they are fine the very next morning. The humidifier is not silent running, however, as someone else mentioned, the sound of it running does not bother my children, and it does lull them to sleep. I also set one up in our living room, this past Christmas, because we had a live tree. I could tell a difference from doing that this year, and not having done that in previous years. Either we just lucked up on a really good tree, or the humidifier made a big difference. We've been using this brand for at least two years and other than the occasional pooling around the opening, we have not had any major problems. The phone number to re-order filters is on the back of the filter itself (the top of the frame, you may need to hold it under the light to read it). Also, I spoke to the manager of the parmacy we got the humidifiers from, and the manager keeps the filters in stock for us. If I don't feel like going in person to the store, I order them online. I have tried other brand humidifiers and not had as good a result in using them, as we have this brand and model. The others just did not raise the level of humidity to where it needed to be. I give this one a four, because of the fact, yes it does spit water out around the opening. But it has not been a major problem for us. Health Hazard - DO NOT BUY Bought this for out 5 week old son. Within two days after using it, he got sick - coughing, sneezing, etc. We kept using the humidifier to help him. Went to the doctor 3 times and the ER once. Turns out, the humidifier was the cause of his illness, in our opinion. White dust everywhere - especially in his crib, on his cloths, and I'm sure in his lungs. The white film DOES NOT COME OUT OF CLOTHS. We're on City water - very clean. Waiting to hear back from P&G. THIS IS A PROBLEM. DO NOT BUY | |
