Very poor sound quality
I have owned this phone system for about four days, and have made and received many calls from both local and long distance numbers, and the sound quality in all cases has been horrible.
People on the receiving end of the conversation have all mentioned how bad it sounds (except for one case).
I am very disappointed with this phone. To me, sound quality is the most important item, and this system doesn't have it. Motorola got almost all the other features right! I like the menu system (very easy to set up and use), the large memory space for number storage, the orange lighting. However,I can not find any mention of speed dialing, which I could definitely use.
Ironically, I also have an AT&T corded phone that cost me $24, and it has excellent sound quality.
The answering system works, but the messages sound overly compressed. My six year old digital Sony was much better.
I can only surmise that the reviewers that love this phone must have lucked out with a good one off the line. Maybe Motorola has a serious quality control problem. Either way, I am returning the phone and looking at Panasonic and Uniden.
If you like throwing $$$ in the garbage...then this phone is for you!
I thought the Motorola name meant quality products--but after using this phone I now know better. The following are a few of the problems I had with this phone:
1. What's the point of having a Caller ID phone if the caller ID information DISAPPEARS after the SECOND ring...and just says "Ïncoming Call"?
2. Sometimes the phone just does NOT ring on the cordless handset when a call is coming in...it just lights up. I can't tell you how many times I'd hear the corded base phone located in another part of my home ringing--and the handset next to me doesn't.
3. You cannot turn OFF or LOWER the volume on the RINGING cordless handset or corded base if you don't want to answer a call. This is extremely annoying...and definetly NOT a phone for a home with sleeping babies or those who do not want to be disturbed.
4. You cannot listen to messages from the corded base phone PRIVATELY. It only works with the speakerphone.
5. If you want to call a name from your saved phonebook list...you have to scroll through ALL 100+ names to get to the one you want. On my previous phone all you had to do was hit the keypad number to the corresponding alphabet letter (example: #2 once for "a", twice for "b", etc) and it would automatically go to the beginning alphabet letter of the name you want to call.
If I hadn't tossed out all the packaging--I would have taken it back and gotten a refund. But now I am so fed up with it that it is going into the GARBAGE!!!
Excellent button layout-poor battery retention
Bought from costco for 99$. Bought this phone because of execellent button layout both on hansset and corded unit.
after having for 4 days found out that battery doesn't retain that long. other than that i love the pho ne with cool ring tones
compared this phone to uniden dct7488-2 which had too many buttons.
buy VTech
i switched to Voip so i started lookin at exp sets. research wasnt giving me any answers but my digital cable box, cable modem & voip adapter were motorola prods so how could i lose by staying w/ them? this set looked as good a deal as i was gonna get & it WASNT cheap! 1st, exp issue: the descr on the box of the corded base set pkg implies 4 handsets add to base when its 3. 2nd, spkr vol & quality too low: never feel im holding the phone to my ear correctly & in handsfree, the spkr "shoots" sound out the back of the handset but not very well. 3rd, a handset up & decided it was "out of range" (by itself). 4th, base unit issues: visible time & date can be altered but ans mach announcement CANT & it fell out of synch. msg queue poorly set up as well. it stopped ans calls - i disc by accident that this was caused by insuf memory. & id REALLY like to know how it can tell ive rcvd voicemail (whether i have or not) when that feat is controlled by my voip svc provider. ive been to the motorola site & had email ctc w/ them - their response seems to be regarding some other model maybe, but not mine. beyond that they say "your phone may need repair". THE CAPPER: my voip carrier just cut a deal w/ VTech!!!
EXPECTED MORE FOR THE COST
THIS PHONE WAS NOT INEXPENSIVE AND I EXPECTED MORE FROM MOTOROLA. THE VOLUME ON THE EAR PIECE FADES IN AND OUT. BATTERY DOES NOT KEEP ITS CHARGE THAT LONG, SO YOU ALWAYS HAVE TO PUT IT ON THE HANDSET. THE FEATURES ARE COOL IF YOU ARE INTO DIFFERENT RING TONES AND DIFFERENT RING VOLUMES SET FOR TIMES OF THE DAY, WHICH CAME IN HANDY FOR ME WITH TWO SMALL CHILDREN. THE ANSWERING MACHINE IS OK AT BEST. I AM REALLY DISAPPOINTED AND SHOULD HAVE LISTENED TO PRIOR REVIEWS. NOT MOTOROLAS BEST.