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i haven't heard anyhting bad about it
my friend sold me his one that he never used. it sat around for about a year before i registered it. so far i heven't heard anyhting negative yet about it, except for the price i guess. AppleCare Protection Plan I can't really rate this protection plan as I haven't had to use it yet. But we did receive it very quickly - before we received the iPod. DON'T BUY IPOD OR CARE!!! Do not buy one of these pieces of crap. In my first year I had two of them die on me. Since they were covered under the Apple Warranty apple replaced them after serval hours of me waiting at the Apple store. Before the end of my first year I bought the Apple care extended Warranty to cover the current ipod I had for another year, figuring it would die on me within the year, and it did, this time killing my computer's bios while it was at it. Another serval hours of waiting for help at the apple store, they said they couldn't replace it because it wasn't covered anymore. I check with Apple and for reasons that no one can explain to me, the apple care was "returned". This was not done at my request, nor was I ever notified of this so called return. I will never buy another apple product, I got better customer service from Dell when I was speaking with people that didn't speak english. I have spent way more time and money on this terrible piece of S*** than I ever thought I would. I recommend a Archos or Creative product instead. Tell Apple to go #$&% themselves What a waste of money. For $300 you shouldn't HAVE to buy a protection plan for the 2nd year of a products life; unfortunately the poor quality of iPods makes it a necessity. BUT, the protection plan is riddled with clauses that exclude any number of reasonable issues. I've bought Apple for the last 15 years, but never again will I send them my money. 3 iPods Replaced No Questions Asked I've had my iPod replaced 3 times in the second year of coverage--that's $1200 worth of merchandise--and once was my fault. Granted, the iPod shouldn't breakdown that many times in 2 years, but you have to face reality here: an iPod is a little computer with a spinning hard drive being bandied about like it's a cassette tape (assuming you don't have a mini iPod with a Flash drive.) The beauty also is Apple sent me a box paid all shipping both ways and the turnaround was always about a week, including shipping. The $59 is well worth it. Imagine treating your laptop like you do your iPod--an iPod is not a Walkman. And of course they're not going to replace it when you bring it in with a cracked display window. How on Earth is that their fault? That's crazy. That's like bringing your car in for warranty repair for a broken windshield and saying "hey, come on man, I kept it in the drive way." | |
