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My iHOME speakers just died!
I bought this about a year ago and now the speakers don't work. What a waste of $100! I am now using the iPOD with a power adapter and an external set of computer speakers. I will not by another iHome product! Three strikes and You're Out I ordered the Ihome iH5 in white and received the iH8, iH9 and the iH55 in black and grey, no white and no iH5. Target and Ace photos just sent me what they had in stock. Only after the 3rd attempt did I call Ace Photos and instructed them to credit my account. They informed me then the my iH5 was discontinued. WHY didn't Target and Ace Photos just call me and inform me of the discontinuance of this product!!:Instead we played mail and return products 3 times. I finally purchased an Altec Lansing Fm radio/ipod player for $99.00 from J&R who delivered the product in two days to my total satisfaction. Amazon, Target and Ace Photos..get it together for the sake of other customers. I will not order again from either three. This is not the proper way of conducting business. I am totally disgusted with this occurance. Bad design, substandard construction materials, horrid customer service. Pros: It does what it says . . . it charges the iPod while you dock it. Cons: The dials on the top. Easily discolored plastic. The customer service was unsympathetic. Overall, it really is an aesthetically displeasing product (from my perspective). I find the design to be dated. The quality of the plastic is substandard, as is the quality of the lighting components. Had I not received it as a gift, I would never have owned it. The round dials on the top have always been an issue, as these allow you to set the time and alarm. Spinning them endlessly until you reach the desired time is really a bother. DO NOT plan to place the iH5 in a window if it's white. The plastic will discolor from white to a toasted almond color. The light has failed completely, (its failure started as merely a flicker). When customer service was contacted, they first said to send it in for a $40 repair. When I said that this was unacceptable, they offered to repair it for $10. I remarked that this was still unacceptable and that the failure of the light was not something that should be tolerated in the first couple of years of owning the product. It's a great alarm clock In respect to this product, it is unfortunate I do not wish to be literally alarmed when I awake. The iPod comes on at whatever volume you set, but within a few seconds increases to the maximum the unit can produce. The company apparently fixed this problem in later revisions, but the fact that they offered no real remedy for those of us with defective units leaves me with an expensive pair of mediocre speakers. bad news product has given my grandson problems...they are in the process of returning this item...how sad | |
