Product DescriptionThe popular i-Roast coffee roaster has been improved in the new i-Roast 2. This new version has some great features. It has features found in only the most sophisticated machines that can cost thousands of dollars. Features: Roasts any bean for any brewing system in less than 15 minutes. Full range of roasting capability (Cinnamon to dark French). 2 Preset Automatic Roasting Curves for slower and faster roasts. Patented temperature control to give you consistent personalized roasting performance. Roasts enough beans to produce up to 24 cups of coffee. Chaff collector system that removes all of the chaff. Hi-visibility roasting pot for easy monitoring. Compact - requires minimal counter space. Interlocking parts for excellent product stability. Built in 4 minute cooling cycle. Up to 10 memory functions. Up to 5 stages.
What Others Say
Excellent Roaster
The IRoast2 provides the ability for the user to roast coffee beans to the desired roast, from city to full city, French and Italian roast. The chaf collector works extremely well, eliminating the loose chaf I experienced with other roasters.
BUYER BEWARE
LONGEVITY- glass top broken within 1 year, roaster dead in 1 1/2 years
QUALITY CONTROL- Had to purchase an entirely new roaster. First one arrived smoking with no air moving. Weeks to get another one. This one also burns coffee beans.
CUSTOMER SERVICE: Non-existent. Much of the time you get a circuit busy on the phone; if you get through at all, there are usually 40 calls ahead of you. Messages are not returned. Neither are faxes.
Home roasted coffee beans are fantastic, but this machine and this company are horrendous. Check recent reviews to confirm my comments re customer service. DO NOT DEAL WITH HEARTHWARE!
NO CUSTOMER SERVICE
DON'T BUY THIS or any Hearthwear product. My i-roast lasted less than a year with regular weekly use. When it quit heating (burnt out) I was worried that because I didn't have the reciept due to it being a gift that Hearthwear wouldn't honor the waranty. Not to worry, you can't get serviec at all, let alone under waranty.
I emailed Hearthwear repeatedly as stated in the waranty and called repeatedly and was unable to get an answer or leave a message due to the box being full. Bottom line, if you buy their products you're on your own!
Problems with customer service/repair departments
I had a previous model of the iRoast and was happy with it, but after 6 years, it finally quit roasting. I bought the i-Roast2 roaster from Amazon in April. It worked very well until September, when I started having problems reading the numbers on the screen (time remaining to roast). Numbers were only visible from an angle, not directly facing the screen. I sent at least three e-mails requesting directions for obtaining an RMA (Return Merchandise Authorization) number. I finally received a reply by sending an e-mail to Janet in the customer service department, who forwarded a message to Maria. Her reply gave me instructions for sending the information and a fax number to use. The fax machine at the number given does not answer. Attempts to ... Read More
Great roaster---it has flaws, but it is still more than worth it
If you read this, you probably already know that roasting your own coffee is likely the single largest improvement you can make to the quality of the coffee you drink at home, so I won't belabor that point.
I owned one for about two years before it broke (like another reviewer here), and I am going to get another one. So I obviously like it a lot. Nonetheless, I'll start with the downsides of this roaster:
1. It is noisy.
2. It requires attention to cleaning to function properly.
3. It produces quite a bit of smoke (but then again, it's coffee roasting we talk about).
4. It has a limited half-life (as mentioned, about two years of pretty heavy, almost daily, use in my case).
5. It's for small batch ... Read More
