Hesitant at first, but ended up ordering and loving it
At first, I was hesitant to buy the upgrade from PaperPort 9 Deluxe to PaperPort 11 Professional, especially since the price was so much higher. Also, many of the reviews out there were/are so negative. Thus, I began to search for another solution.
However, I decided to attempt the "clean" install on Windows Vista (per some random posts out there on disabling all non-Microsoft services and start up apps before attempting to install), and was able to install w/o a problem. Granted I'm using the newest version that is supposed to be Vista compliant. I'm sure the previous reviewers were using an older build.
My intent with my review is mainly to shed a little light for anyone else who is contemplating the upgrade/purchase. ... Read More
Worst Customer Service of any Software
ScanSoft PaperPort has the worst customer service of any software I have ever purchased. In addition, the user forums are weak and provide little help. I have also found this software to be particularly buggy and prone to developing problems, so the lack of support is especially aggravating.
Slow, good organizer, fairly happy
I've used Paperport for a couple of versions on two different computers, and I'm fairly happy with my results.
The biggest problem I have had with Scansoft/Nuance products is in setting up the older versions and in registering/authenticating the newer versions. At my home we are currently using Paperport 10 and 11, Omnipage 15 and Omnipage Pro 16, Iris and Dragon -- the voice to type program, so we have had some experience with setting up Nuance products.
Paperport 10 was particularly hard to get going on our XP machine, but eventually, after a little help from the tech support, we did get it set up. Paperport 11 handled the setup well on our Vista machine with no problems.
Power Port
It's so much nicer than trying to stor receipts, copies of checks, copies of tax papers, stock reports and other paper documents. Dont know how I got along without it for so many years.
Great product - and easy to use too
I put off ordering PaperPort because it seemed so complicated on my boss's computer (he has an older version). When I got mine, not only was it easy to use and understand, I was able to show my boss how he even made using his more difficult than it needed to be. He likes his better now, too! Thank you...
