Take Work Home User
Unfortunately I carry work home. As a business owner with a steady influx of information, I have tried to stay as electronic as possible with the storage of this information. I have two document scanners in my office that get used reguarly and wanted to upgrade at home from the flatbed scanners I have used for years. I researched options and truthfully, the Epson GT2500 was the least expensive one with good reviews. This scanner has been in service in my home for two years and there have been no equipment issues. I am able to create electronic documents of my typical 5 to 15 sheets in very reasonable time. Double sided scans are a little slow, but there has been only one jam in the 2 years, created by me not separating a previously stapled ... Read More
a workhorse
I bought this puppy when I discovered the TWAIN driver for my EPSON perfection scanner was not compatible with omnipage 16. After using the gt 2500 several hours a day for a month, we have experienced no problems so far. Seems to be fast and efficient and I would recommend it with omnipage 16 if you want to create a paperless office and turn documents into searchable PDF Files.
I'm Impressed
I've just installed the scanner on a dual-boot Mac Tiger and Vista with no problems - works great on both. First delight was putting in a 50 page bw double-sided document and watching it smoothly and quickly become a pdf. The machine just 'feels' good - solid, nice fit and finish, and the software seems 'quite good' That's the only reason for 4 stars vs 5 at this point -- I have a sense that there will be a few little convenience issues in the user interface that I may not love. No showstoppers but little things like things flow and the options it does or doesn't provide. I'll feed back any suggestions to Epson and hope for response in new releases. Bottom line - I've had HP's and this seems as good and even better in the feel so-far.
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Awful warranty and customer service
I purchased this scanner because of the automatic document feeder (ADF), and because a cheaper competitor had given me nothing but trouble. This scanner worked great, for a couple of days, and then the ADF jammed. I followed the online instructions, but it remained jammed, so I emailed epson at customer service. I got back an email saying they would contact me soon; I didn't hear back, and so I called them on the phone and waited 20 minutes for a customer service representative. I explained that this machine was less than a week old and that the ADF was not working properly. The customer service representative politely explained that she could help me, and then said I had two options. She said I could have it repaired at my expense or they ... Read More
Best scanner under $1000
This is my third scanner within the past year.
First was the highly regarded Fujitsu Snapscan. It worked really well for about 6 months on normal letter size documents. But after that, the automatic paper feeder started grabbing more than one sheet at a time.
I cleaned it following instructions and even sent it in for service, but the problem only got worse. Even three sheet scans seized up in the middle when the feeder grabbed all three and jammed. I couldn't finish many jobs at all.
And forget about odd shaped docs - it would take them, but no matter how they went in, they scanned in wild, off center angles, making reading them nearly impossible. The scanner is now somewhere in the garage.
Next: a Brother multi-function ... Read More
