$250 Paperweight
I got this mp3 player (at my own request) for Christmas last year. The thing was alright, it was nifty to customize. However, one day I tried to turn on the radio, and the thing just died. Powered on kinda-sorta, but wouldn't boot. Had to reset it, to no avail.
I tried everything they suggested on the website, and what little help they could give me was to essentially tell me that they couldn't help me because it didn't have a warranty (less than a year later).
I strongly suggest not buying this gadget. Considerably less than durable, and you won't get any help if/when it breaks.
it does feel cheap
well i got this online after much debating on which mp3 player to get. i do not have an apple based computer and was not going to get an apple based mp3 player. i downloaded itunes on my pc for my daughter and it just sucked up the system resources and you have to keep all of your songs that you want on your computer and i dont like that. so i got the zen 2gb player and it does the job i wanted it to. it does have a "cheap" feel and seems to scratch very easily. the battery time is real good and it does not take long to get a full charge. the videos are not the best ive noticed that it will get "blockey" at times and ill re-start it and it goes away for a while. i just imagine one day it will stay "blockey". but for 70 bucks it will work for ... Read More
Why you shouldn't buy this product
I've owned two previous Creative ZEN media players and they were excellent until Windows Vista came out. Then I found out Creative would not create updated software. My players became obsolete, I literally could not add new songs/books without tracking down an XP computer first. My ONLY choice (according to Creative) was to upgrade to a newer device. I spent $100's on these two devices (20gb and 60gb sized players) and now they sit on my obsolete hardware shelf. I was so upset I didn't even consider another Creative product, instead I went directly to Apple and bought a 160gb IPOD. I do not recommend EVER buying a creative product because they don't support them. I will NEVER buy another creative product no matter how good it is.
Nice Product but Service is Terrible!
Creative Zen 4 GB Portable Media Player (Black)
We own a 32gb and a 4 gb. The battery in each of them only lasts for an honest 8-10 hours even at low volume and with the backlight set as low as it will go. Their claim of 25 hours is completely false!
We purchased the 4gb Zen 2 mo ago. The SD card slot doesn't recognize any card although the cards work in the 32 gb Zen w/same version software. E-mails to Creative customer service have been exasperating. They completely miss the point of the question/issue, every time, and give answers that make you think you might be dealing with 1. a computer that can't interpret language or 2. a person who does not speak English. This problem wasn't much of a surprise since I experienced the ... Read More
Need a player for audio books? This is the one!!
I had originally purchased a Microsoft Zune because I thought it would be user-friendly like its other products/programs...WRONG! So, back it went and I did some more research and chose this Creative Zen and I am so very pleased with it!!
PROS:
1. Great price for 16gb
2. Very user-friendly. I was able to add music, videos and pictures without a problem. In fact, when I tried to add a picture to the Zen that was not compatible, the Zen program asked if I wanted it to convert the picture to a compatible format!
3. Zen downloads audio books from my state library website from the get-go...no special downloads needed (unlike Zune)
4. The USB cable is super short -- about 5 inches. At first it bothered me that ... Read More
