Below you'll find everything you need to get your auction started. You can download the attached files by clicking on the badges below.
For any help on getting started, feel free to contact our sales department. You can reach us at 1.866.311.9806 Monday - Friday 9:00am - 5:00pm EST.

Item Set Up Form

We recommend your sales team use the online item setup form internally to setup an online auction. This form that can be found in the admin panel of your auction site. If you have any questions using this form please email

Auction Training Guide

Our new Auction Training Guide will help you navigate the auction site and allow you and your team to reference information as you need.

Auction Timeline

Our timeline will help you stay on track and get your auction up and running in no time!

Top Selling Categories

Need an idea on what works and what doesn't? We've got a list of suggestions that sell best on your auction site.

Promotional Calendar

Here's a list of all the important dates regarding scheduling upcoming auctions.

Best Practices

These are the best ways to work with merchants that provide a service. For the best practices concerning other merchants, click here.

Features Overview

See what's new and available at your finger tips to make your site stand out. Click Here

Admin Training

Need a quick refresher to assist your upcoming auction? Look no further, we have all the details here.

NeoFill Contact List

Need help? Here's a list of everyone that can give you a hand. Our hours are Monday thru Friday 8am to 5pm EST.

Voucher Options

Choose the delivery method that works for you. Let us create the vouchers for you, or have the merchant provide their own. Customers can print their voucher out immediately after purchasing with our Print on Demant option. Click here to see a sample of our custom vouchers, or click here for more information on Print on Demand. NeoFill’s Custom Card Option* is great when setting up “elite” campaigns such as a golf tour card. *Additional fee added